YOUR INFORMATION

Privacy Policy

Effective September 27, 2026

This policy explains how Clinical Access Network handles information collected through this public website, access-request forms, and related support communications. The website is intended for healthcare professionals and organizations seeking business access.

Information you provide

When you request access, we collect the information you enter, including your practice name, provider name, NPI, medical license number, licensing jurisdiction and expiration date, practice address, business email, phone number, organization type, and any message you choose to provide. If you contact support, we also receive your contact details and the content of your inquiry.

How information is used

We use submitted information to review requests manually, verify professional and organization credentials, contact applicants, request supporting documents, respond to questions, and administer the access-request process. Submitting a form does not automatically approve an account or grant portal access.

License documents and patient information

License documents are requested after submission through secure email. Please follow the instructions in that request. Do not submit patient information, medical records, passwords, or payment-card details through the public website form or general support email.

Website services and technical information

This website is hosted on Webflow. Hosting, form-processing, and anti-abuse services may process technical information such as IP address, browser and device details, request logs, and cookies or similar technologies used to operate and protect the website. You can manage cookies through your browser settings; restricting them may affect website or form functionality.

Who may process your information

Information submitted for review is handled by personnel involved in the application and support process and service providers used for website hosting, form processing, communications, and security. Information may also be disclosed when required by law or needed to respond to lawful requests, investigate misuse, or protect rights and safety.

Retention and security

Retention depends on the purpose of the information, the status of your request or business relationship, and applicable recordkeeping requirements. Contact us to ask about retention or request deletion. No website, email service, or storage system can guarantee absolute security.

Your choices and requests

You may choose not to submit an access request. Required information is needed to process a request. To ask about information you have provided, request a correction or deletion, or exercise privacy rights that apply to you, contact Support@clinicalaccessnetwork.com. We may need to verify your identity before responding. Some information may need to be retained for legal or legitimate recordkeeping purposes.

Other services

The client-login link takes you to a separate Shopify-hosted sign-in service. This policy describes the public website and application process; third-party services have their own privacy terms. Review those terms when using those services.

Updates and contact

We may update this policy as the website or our practices change. The effective date above identifies the current version.

For support or privacy questions, email Support@clinicalaccessnetwork.com.